Solar Energy Company that started with a mission
Our solar energy industry client’s goal is to bring sustainable and renewable energy through the installation of solar panels and battery systems without having to rely and install utility grids. They are on the road to becoming the new utility!
And as great of a mission this is, our client was struggling with their processes and wanted to form better and consistent communication with their clients.
That was when they decided to hire their first 2 virtual assistants. Their initial problem of not having consistent communication with clients has been solved just by hiring these rockstar VAs! They handle around 350 of the solar energy industry’s clients and have done a fantastic job at it, as said by the client. They coordinate in between processes of the installation and give prompt updates to each and every client.
From two to a full team, and growing
After this initial run with 2 virtual assistants the client has realized that virtual assistants can automate more of their processes that had to deal with other 3rd party contractors, matters with the Home Owners Association, 3rd party engineers, and many more. They have bumped up to 6 virtual assistants in total as of present!
The experience of working with a whole team of virtual assistants has fully automated processes and increased the overall efficiency of the business. This increase has led to the growth and maintaining a standard they uphold.
Work is a breeze when you have a well oiled machine
What makes working with a team of virtual assistants a breeze is that they are not high maintenance to have. Virtual Assistants are well versed in all things digital especially with communication. Over at our solar energy industry client, they have half hour meetings and catch ups to keep everyone in the loop and virtual assistants can work independently and not need any micromanaging.
If you want the best bang for your buck service to grow your business then head on over to wegrowva.com and book a call with us! Let’s talk about how your business can grow and improve!
